Help, FAQ and contact
The fastest route is the app itself: Options → Help & Support.
Does the till work without internet?
Yes. Every sale is written to the device first, so the till never stops when the line drops. It syncs to the cloud on its own once you are back online.
Do I have to type in hundreds of prices one by one?
No. There are four ways in: the Quick Price & Stock screen, printing an A4 sheet and filling it in by hand then photographing it, importing from Excel or CSV, or preparing nothing at all — scan an unknown item at the till and type its price once.
How do I sell an item with no barcode?
Print your own label with the built-in barcode generator, or sell the item loose by weight at a price per kilo.
How does an employee sign in?
Add them under Staff Management; each employee gets a personal access code you can show as a QR or share directly. Permissions such as inventory access and refunds are granted per employee.
How do I reverse a mistaken sale?
Open Refunds and pick the original receipt. Stock is restored and the refund is tied to that receipt; the same receipt cannot be refunded twice.
Can I run several branches on one account?
Yes. Use Options → My Stores to create another store and switch between them. Each store keeps its own data; nothing is mixed.
Where is my data kept?
Encrypted on your device and — when cloud sync is on — on Google Firebase. See the Privacy Policy for details.
Is the app paid?
It is free right now, no card required.
You can do this inside the app: Options → Account & Security → Delete Account.
If you are the business owner, deleting your account also permanently deletes every store you own along with its products and sales history. This cannot be undone, and the deletion screen spells it out step by step.
If you cannot reach the app, write to the email address above.